Orders are typically shipped within two business days. We ship anywhere in the United
States. Ross Products will ship the most economical way, either UPS Ground or USPS.
Customer guarantee:
We offer a 30-day money-back guarantee.
Return policy:
You may return an item for
refund or replacement within 30 days of the shipment date. Shipping and
handling charges are non-refundable. All returns must be accompanied by
a copy of the packing slip/invoice which is included with every shipped
order. When you return an item, please indicate the reason for the
return. You may want to insure your return; we cannot be responsible
for lost or misdirected returns. If you paid for your order by credit
card, a credit will be issued and will appear on your billing
statement.
Your packing slip will indicate that you need to return the merchandise to:
Ross Products 2791 US Hwy. 85 Cheyenne, WY 82009
If you have any questions regarding your order, please feel free to contact us at:
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